Terms and conditions

Terms and Conditions Villa Encanta, Tamaide, 68, 38399 Santa Úrsula, Tenerife
I. Accommodation
The provider of accommodation declares, that he will provide accommodation in his real estate

  • Villa Encanta (hereinafter “Villa Encanta”) to the customer by providing Villa Encanta,
    including accessories: (Villa Encanta – 4 bedrooms, 4 bathrooms, living room, kitchen; Garden
    House – 1 bedroom, 1 bathroom, living room, kitchen; terrace, swimming pool, garden). The
    customer, on the basis of his interest, orders this accommodation and agrees to pay the agreed
    price.
    The accommodation contract is concluded upon confirmation of the customer’s order.
    Bank: UniCredit Bank.
    Account number for payments in EUR: CZ04 2700 0000 0021 0869 8243
    SWIFT BACXCZPP
    Variable symbol: date of stay e.g. 12.6-18.6.2023= 1261862023
    Maximum capacity of the object: 10+2 persons. In case of exceeding the maximum capacity
    during the stay, the accommodation provider is entitled to unilaterally terminate the
    accommodation contract without any financial compensation. Additional services included in
    the price: bed linen and towels, coffee and tea, wifi, parking. Other according to
    www.villaencanta.es.
    II.Price of accommodation
    The provider of accommodation and the customer have agreed on the price of accommodation
    for providing Villa Encanta to accommodation for period of time agreed upon in the order,
    including VAT. The customer shall pay the price of accommodation in this way:
    Advance payment of 30% of the price, within 3 days of the conclusion of the accommodation
    contract.
    Additional payment of 70% of the price, within 60 days prior to the date of accommodation.
    In the event of delay in payment of any part of the price, the accommodation provider is entitled
    to charge contractual interest on late payment of 0.1% of the amount due for each day of delay.
    If the deposit is not paid even within 3 days after the agreed date, then this contract shall
    terminate. In the event of a delay of more than 3 days in the payment of the price, the
    accommodation provider is entitled to withdraw from the accommodation contract.
    III.Cancellation fees
    The customer is entitled to withdraw from the accommodation contract only if he/she pays the
    accommodation provider a cancellation fee in the agreed amount:
    -in case of withdrawal more than 60 days before the start of the accommodation, the
    cancellation fee is 30% of the agreed accommodation price
    -in case of cancellation 60 days or less before the start of the accommodation, the cancellation
    fee is 100% of the agreed accommodation price
    The accommodation provider is entitled to offset the deposit or additional payment against the
    cancellation fee.
    IV.Other Arrangements
    The customer is obliged to pay the accommodation provider in advance, no later than 6 days
    before the date of accommodation, a deposit in the amount of CZK 15.000 / EUR 500 to
    cover damage caused to the property of the accommodation provider, which will be then
    returned to the client by transfer to the account. The accommodation provider is entitled to
    satisfy his claims for damages caused during the accommodation from this amount. In this
    case will the provider of accommodation return to the customer the amount reduced by these
    claims for damages.
    The customer is obliged to ensure that the damage to the property of the accommodation
    provider is not caused and that public order is not disturbed. The customer is obliged to vacate
    Villa Encanta on the day of the end of the accommodation and to hand over the vacated Villa
    Encanta to the accommodation provider.
    Villa Encanta is used exclusively for recreational purposes. Any other activities (e.g. business
    activities, filming of images and audio-visual recordings with sexual themes, drug themes,
    violence, etc.) are strictly prohibited. In the event of a violation of this prohibition, the client is
    obliged to pay the accommodation provider a contractual penalty of CZK 125.000 / EUR 5.000
    and the accommodation provider is entitled to immediately terminate the accommodation
    contract without notice and thus terminate the client’s stay without any financial compensation.
    The accommodation provider is entitled to satisfy the claim for the contractual penalty from the
    deposit paid.
    In the event of exceeding the maximum capacity of the property during the stay, the
    accommodation provider is entitled to immediately terminate the accommodation contract
    without notice and terminate the client’s stay without any financial compensation.
    Further information and conditions are published at www.villaencanta.es.